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Performance Support: Job Aids, Manuals and More

Project Name: Guidance for Recruiting and Credentialing Processes

Project Background: Operational process followed by multiple job functions / roles presents complexity and much room for error when reviewing recruiting-related materials. Due to the amount of variation experienced in the process, there was a need to create guidance to help the functional specialists identify key data in documents.

Goals: Create a consolidated guide for use by multiple job functions / roles to reference on the job

Deliverables: Best Practices reference guide

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Note: Scroll through .pdf to view all pages.

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